Privacy Policy

Your Privacy Is Our Priority.

We value the trust you place in our company and are committed to protecting your personal data. This Privacy Policy (hereinafter referred to as the “Policy”) explains what data we collect, how we use it, to whom we may transfer it, and how you can control this process.
We process personal data in accordance with the legislation of Ukraine, in particular the Law of Ukraine “On Personal Data Protection.”
By using the MIROMARK website, you confirm that you have read and agree to the terms of this Policy.

1. What Data We Collect
We only collect personal data necessary for the proper provision of our services and fulfillment of contractual obligations, including:
• full name;
• phone number and email address;
• delivery address for orders;
• information about completed orders and website interaction;
• technical data (IP address, cookies, browser type, device information).

2. Purpose of Data Collection and Processing
We use personal data solely for lawful purposes, including:
• order processing and fulfillment;
• organization of product delivery;
• communication with clients and official dealers;
• providing service and warranty support;
• informing users about promotions, news, and special offers (with prior consent).

3. Transfer of Data to Third Parties
We never sell your personal data. Data transfer is only possible when necessary:
• to official dealers for proper order fulfillment;
• to courier and logistics companies for delivery;
• to government authorities in cases stipulated by applicable law.
All partners and contractors are obligated to ensure an adequate level of data protection and use the information strictly within the scope necessary for fulfilling their responsibilities.

4. Data Protection
We apply a comprehensive set of technical and organizational security measures to prevent:
• unauthorized access to data;
• accidental loss, damage, or disclosure of data.
Access to personal information is restricted and granted only to authorized employees and partners who are bound by confidentiality obligations.

5. Your Rights
Each user has the right to:
• receive confirmation of data processing and access their personal data;
• request correction of inaccurate or outdated data;
• withdraw consent to data processing;
• request deletion of personal data unless it contradicts legal requirements or order fulfillment conditions;
• file a complaint with authorized data protection authorities.
To exercise your rights, please contact us using the details provided below.

6. Use of Cookies and Other Technologies
Our website may use cookies and other analytics tools to:
• improve user experience;
• tailor content to your interests;
• collect statistical data to enhance the service.
You can disable cookies in your browser settings, although some features of the website may not function properly as a result.

7. Data Storage
We store your personal data only for as long as necessary to achieve the purposes for which it was collected or for the period required by Ukrainian law. After this period, the data will be deleted or anonymized.

8. Changes to the Policy
We may update this Policy from time to time. The latest version is always available on our website. In the event of significant changes, we will notify users via the website or by email.

9. Contact Information
For any questions regarding the processing or protection of personal data, please contact us at office@miromark.com.ua

We guarantee that your personal data remains protected and that our clients’ trust is our highest priority.